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Priorities |
CatSalut is working towards a model based on personalised and humane attention for all citizens: |
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o develop its health care role, CatSalut has established a number of priorities based on the health care model established under the LOSC and which follow guidelines periodically established by the Catalan Health Plan.
· We are directing our health care role towards more efficient, quality management.
· Counting on the professionals we work with also being responsible.
· Guaranteeing citizens' access.
· Working to ensure the sustainability of the health care system.
Citizen access
Making use of information and communication technologies to overcome limits of space and free up procedures, helping to improve access for citizens.
Accessibility brings us closer to citizens so they can be more involved and more aware of the whole system (free choice of professionals, responsible consumption of services and provisions, looking after their own health).
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Human and personalised service
CatSalut is tackling problems comprehensively and putting multidisciplinary activities into action, where different types of professionals are involved: doctors, nurses, social service assistants, psychologists and other support personnel. |
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Counting on the professionals responsibility.
The quality of the services and health care treatment for users are particularly important and closely focused on citizens.
The continual search for quality requires greater responsibility from professionals, who become involved both in management and overall |
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results at the centres.
Towards a more efficient, better quality management
Over the years in which we have been consolidating CatSalut as the public health provider in Catalonia, we have shored up the diversity of management formulas used by our health care providers.
This diversity has involved formulas such as public companies, consortiums, professional bodies and management concessions. At the same time, we have introduced a more business-focussed management, without losing sight of CatSalut's public service function, which is essential for citizens' wellbeing.
Ensuring the sustainability of the health care system
In a system of comprehensive coverage like ours, where everyone has access to health services, efficiency is essential to be able to ensure sustainability. This involves providing health services or offering provisions in an accessible and professional manner and providing the most suitable level of care.
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FURTHER INFORMATION |
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Catalan Health Plan
If you would like more information, see the Health Department's website. |
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